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My clients generally see my interventions as non-threatening
I am able to recognise when I am being defensive or aggressive
I readily ask for feedback on my professional performance
I recognise when I have made a mistake and can readily admit to this
I learn from my mistakes and try and change my approach accordingly
I know how to add value to a client and can back out when I can’t
I know my strengths and focus on them
I am able to determine what specific value I am adding to the client /environment
I am able to receive compliments for my successes without arrogance
I work well with client teams and am not threatened by team feedback on my thoughts and inputs
I am able to deal with ambiguity and unexpected events without flapping
I am able to develop methods, tools and techniques based on my personal knowledge, research and theory
I know when it is time to detach myself form an engagement or a client – i.e. the job is done
I am diligent in ensuring that things get done as promised
I am skilled at managing change
I am able to overcome client resistance and address the underlying causes