- Maintain a professional approach, attitude and behaviour in all our dealings with clients, the general public and fellow members
- Accept assignments only for which we are qualified and where our objectivity, independence or integrity will not be impaired.
- Base our client recommendation on impartial observations, responsible opinion, pertinent facts and practical considerations.
- Ensure our anticipated benefits are obtainable and realistic.
- Disclose timeously to clients all financial or other interests in recommended goods or services.
- Ensure mutual understanding of all arrangements with clients prior to engagements.
- Maintain strict confidentiality of client information and never use privileged information without client permission.
- Refrain from inviting or receiving approaches from client’s employees for employment, which could compromise client confidentiality and confidence.
- Accept an engagement only where there is no potential conflict of interest with one of our colleagues or where all parties are made aware in advance of the circumstances.
- Ensure all management consultants under our control are fully conversant with, and abide by the Code of Ethics.
Many people sign a code of conduct without fully realising what it contains and means. Most professional codes of conduct contain very similar clauses, even if they are worded differently. Let us understand each element in detail and what the professional’s responsibility is in each case. Sometimes the situation creates an ethical dilemma for the professional and this needs to be resolved using one of the accepted ethical dilemma resolution approaches.
