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Course Description
The professional Management Consulting course is an introduction to the profession of management consulting and provides a combination of skills, knowledge, experience, and ability in order to bridge the gap between line management and management consulting. The course is based on and encompasses the Common Body of Knowledge (CBK) and is endorsed by the Institute of Management Consultants of South Africa (IMCSA). In order to attain Certified Management Consultant status, a consultant must prove competence in each of the areas of the Consulting Competency Framework. This course is on the level of an MBA Elective in Consulting.
Course Content
Module 1 - Introduction and Definitions
Course Introduction
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Background and Definitions
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Modern Day Management Consulting
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Characteristics and roles of a management consultant
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Key Personal and Professional Characteristics
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Suitability for Consulting
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Different Consultant Roles
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How do you rate in terms of general consulting skills
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Module 2 - The Client
The Client
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Reading: Why do Organisations Use Consultants?
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Client Expectations of Consultants
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Consulting Marketability Self-Assessment
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Client Roles
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Client Development Stages
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Case Study: Client Roles
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Client Analysis Matrix
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Case Study: Distribution part 1
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Question – Case Study: Distribution Part 1: Give your view
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Client Communication Styles and Personality
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MODULE 3 - PROFESSIONALISM AND ETHICS
Introductory Questions
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