Some of the client expectations are listed below, in no particular order;
- Sound reputation and proven track record
- Understanding of the client’s business, needs, opportunities, challenges and problems
- Specific knowledge, skills and experience relevant to the current need
- Integrity and Honesty – especially bout problems, challenges and difficult situations
- Independence and objectivity
- Responsive, reliable and open communication
- Skills transfer for a specific intervention or prior to disengagement
- On time/On budget delivery – meet the contract
- Dependibility and reliability
