Creating the right Environment Copy

Put employees at ease.Demonstrate empathy and support.
Define reason for the session.Make referrals, as appropriate.
Describe the exact behaviour and its impact.Agree upon appropriate action.
Listen to employees’ feelings and ideas.Follow-up with feedback.
Ask open- ended questions.Non-threatening.
Paraphrase without making judgements.Climate of Confidence.
Summarize to ensure you understand.Mutual Trust.
Encourage employees to identify alternatives and consequences Appropriate Location.
Demonstrate respect and confidence.Timely interventions and comments.
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