Some of the client expectations are listed below, in no particular order;
SCALE 1 – 10 Rate your current level of skill in each area and then the level you desire to attain in the same area over time.
1 – Low
10 – High
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My experience is in high demand.
Clients accept my advice without concern or hesitation.
My proposals are generally comprehensive and well accepted.
I am able to obtain the required internal support and resources in client engagements.
I manage to sell my firm’s services / products to clients without encountering too much resistance.
My firm (and I) are generally seen as a preferred or trusted partner and we can speak openly about difficult subjects.
My clients generally contact me if they have a new requirement for professional services based on my past performance.
I have an open and honest relationship with my clients.
My clients are willing to provide formal references for my firm and I.
I have the required competencies to ensure success in client engagements whenever I take on an assignment.